DOI: https://doi.org/10.36347/sajp.2026.v15i04.005

Pages: 102-110

Introduction: Therapeutic Patient Education (TPE) is a structured and continuous approach, recognized and defined by several health organizations, notably the World Health Organization (WHO). It aims to improve the quality of life of patients with chronic diseases and requires the active involvement of the pharmacist, particularly in community pharmacies. Objective: The objective of our study is to evaluate an educational program in community pharmacies for patients with diabetes, with the aim of improving their knowledge, adherence, and disease management, while raising their awareness of the importance of follow-up care and the risks associated with the disease. Materials and Methods: The study was conducted among diabetic patients visiting Pharmacy X in the city of Rabat to obtain or renew their medication. Twenty patients who consented to participate underwent two confidential interviews. The first, lasting 10 to 15 minutes, allowed for the collection of necessary data, the establishment of an educational diagnosis, and the scheduling of a second appointment. The second interview, lasting 20 to 45 minutes, focused on treatment and disease management, using educational handouts, and concluded with an evaluation questionnaire. All data were collected over a one-month period and then analyzed using Excel software. Results: Our study revealed a significant improvement in patients’ knowledge, with 80% of them gaining a better understanding of a balanced diet and 70% of the importance of physical activity. The educational approach also helped 47% of participants better recognize the warning signs of hypoglycemia and hyperglycemia, as well as the steps to take in the event of blood sugar imbalances. Conclusion: In Morocco, therapeutic education remains limited despite its importance in chronic diseases. Pharmacists can play a key role by adopting an educational approach and using appropriate tools. The study conducted in a community pharmacy with diabetic patients conf